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1. I have a particular query or problem related to business insurance that I’d like your help with.
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Type of business:

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2. I’d like you to send me a list of contacts who can help me take out business insurance.
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Reason for needing business insurance now:

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I would like to:
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Create a contingency plan
Undertake a risk assessment
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What to do if an insurance company insists on security or risk improvements

Check first to see if you already comply with the requirement. You may well do, in which case you need do no more.

If you don’t already comply, and you need to have further equipment installed:

Make sure you understand exactly what the insurer requires. Ask your broker or insurer to clarify if you are in any doubt.
If you cannot comply with the requirement immediately, ask how long you have in which to carry out the work. Make sure you are allowed a reasonable period – this can often be negotiated, especially if you will be dependent on suppliers or installers. Make sure too that you are fully insured throughout this period.
Sometimes, when you get down to actually carrying out the work, you may find that a risk improvement is impossible to implement – or at least is extremely difficult. If so, tell the broker or insurer and explain why. Ask the insurer to lift their requirement for the risk improvement to be implemented.